By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Introduction
These Terms and Conditions govern the use of Hakstores.com (“the Site”), an online retail platform offering general products for sale across Saudi Arabia. By accessing or using the Site, you agree to be bound by these terms. If you do not agree to these terms, please do not use the Site.
2. Eligibility
To use our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By placing an order, you confirm that you meet the eligibility criteria.
3. Products and Availability
Hakstores.com strives to offer a wide range of products, similar to major online platforms like Amazon. However, product availability is subject to change. We reserve the right to limit or discontinue any product without prior notice. Prices are subject to change, and we make efforts to ensure the accuracy of product descriptions and prices.
4. Order Processing and Delivery
- Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your purchase.
- Delivery: We offer delivery within 4 to 6 business days across Saudi Arabia, depending on your location. Delivery times may vary due to factors beyond our control.
- Shipping Fees: Shipping charges will be calculated at checkout and added to your order total.
- Order Cancellation: If you wish to cancel an order, please contact us immediately at info@hakstores.com. Cancellations may be subject to certain conditions based on the order status.
5. Payment
Hakstores.com accepts payments through various methods, including but not limited to credit/debit cards and other secure online payment methods. All payments must be made in Saudi Riyals (SAR).
6. Returns and Refunds
We aim for complete customer satisfaction. If you are not satisfied with your purchase, you may return the item(s) within 5 days of receiving the order. The item(s) must be in original condition and packaging. Refunds will be processed according to the payment method used at checkout. Certain items may be non-returnable due to health or safety reasons.
7. User Responsibilities
By using our site, you agree to:
- Provide accurate, current, and complete information during the registration and purchase process.
- Not engage in any activity that could harm or disrupt the functionality of the website or violate applicable laws.
8. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy](link to Privacy Policy) to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
Hakstores.com is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our site or products purchased through our site. Our total liability shall not exceed the amount paid for the product(s) in question.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Saudi Arabia. Any dispute related to these terms will be resolved in the courts of Saudi Arabia.
11. Amendments
Hakstores.com reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Hakstores.com
Email: info@hakstores.com